Legal, Refunds, & Policies

Terms and Conditions

Please read these Terms and Conditions (“Terms”) carefully before accessing or using the StrayDogs Training, LLC (“StrayDogs Training,” “we,” “us,” or “our”) website (the “Website”) and any services or features provided through the Website (collectively, the “Services”). By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not access or use the Website or Services.

1. Use of the Website and Services
   a. Eligibility: By accessing or using the Website or Services, you represent and warrant that you are at least 18 years old or have the legal capacity to enter into a binding agreement in your jurisdiction.
   b. Compliance with Laws: You must comply with all applicable laws, regulations, and third-party rights while using the Website or Services.
   c. Account Registration: To access certain features or Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
   d. Prohibited Activities: You may not use the Website or Services in any way that violates these Terms or any applicable laws or regulations. Prohibited activities include, but are not limited to, unauthorized access, distribution of malware, infringement of intellectual property rights, and posting offensive or harmful content.
2. Intellectual Property
   a. Ownership: The Website, Services, and all content, materials, and intellectual property rights contained therein are owned by StrayDogs Training or its licensors. You acknowledge and agree that you do not acquire any ownership rights in or to the Website, Services, or their content.
   b. Limited License: Subject to your compliance with these Terms, StrayDogs Training grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Services for personal, non-commercial purposes.
   c. Restrictions: You may not modify, adapt, reproduce, distribute, display, transmit, publish, or create derivative works from any part of the Website or Services without prior written permission from StrayDogs Training.
3. Disclaimer of Warranties
   a. The Website and Services are provided on an “as is” and “as available” basis. StrayDogs Training does not warrant that the Website or Services will be uninterrupted, error-free, or free of viruses or other harmful components.
   b. StrayDogs Training disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
4. Limitation of Liability
   a. To the maximum extent permitted by applicable law, StrayDogs Training and its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your use of the Website or Services.
   b. In no event shall StrayDogs Training’s total liability to you exceed the amount paid by you, if any, for accessing or using the Services during the three (3) months prior to the event giving rise to the liability.
5. Indemnification
   You agree to indemnify and hold StrayDogs Training and its affiliates, officers, directors, employees, and agents harmless from any and all claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of the Website or Services, your violation of these Terms, or your violation of any rights of any other person or entity.
6. Modification and Termination
   StrayDogs Training reserves the right to modify, suspend, or terminate the Website or Services at any time without prior notice. We may also modify these Terms at any time by posting the revised version on the Website. Your continued use of the Website or Services after the posting of any revised Terms constitutes your acceptance of such changes.
7. Governing Law and Jurisdiction
   These Terms shall be governed by and construed in accordance with the laws of the state of Arkansas. Any legal action or proceeding arising out of or in connection with these Terms shall be brought exclusively in the courts of Arkansas.
8. Entire Agreement
   These Terms constitute the entire agreement between you and StrayDogs Training regarding your use of the Website and Services, superseding any prior agreements or understandings, whether written or oral.

If you have any questions or concerns about these Terms, please contact us at info@straydogstraining.com.

Last updated: August 4, 2023

Cookie Policy

This Cookie Policy (“Policy”) explains how StrayDogs Training, LLC (“StrayDogs Training,” “we,” “us,” or “our”) uses cookies, web beacons, and similar technologies on the StrayDogs Training website (the “Website”). By accessing or using the Website, you agree to the use of cookies and similar technologies as described in this Policy. If you do not agree with the use of cookies, you should adjust your browser settings or refrain from using the Website.

1. What Are Cookies? Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to enhance user experience, collect information about your usage of the website, and enable certain features and functionality.
2. How We Use Cookies We may use cookies, web beacons, and similar technologies for the following purposes:
   a. Essential Cookies: These cookies are necessary for the functioning of the Website and enable you to navigate and use its features. Without these cookies, the Website may not function properly.
   b. Analytical Cookies: We use analytical cookies to collect information about how visitors use the Website. This helps us analyze and improve the performance and functionality of the Website.
   c. Preference Cookies: Preference cookies allow the Website to remember your preferences, such as language preference or font size, to provide a more personalized and convenient experience.
   d. Advertising Cookies: We may use advertising cookies to deliver personalized advertisements and measure the effectiveness of our advertising campaigns. These cookies track your browsing habits and may be used to build a profile of your interests.
3. Third-Party Cookies We may allow third-party service providers, such as analytics or advertising providers, to set cookies on the Website. These providers may use cookies to collect information about your browsing activities across different websites. We do not have control over these third-party cookies, and their use is subject to their respective privacy policies.
4. Managing Your Cookie Preferences You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies from websites. However, please note that blocking or deleting cookies may impact your experience and functionality on the Website.
5. Changes to the Cookie Policy StrayDogs Training reserves the right to modify or update this Cookie Policy at any time without prior notice. Any changes to this Policy will be effective immediately upon posting. Your continued use of the Website after the posting of any revised Policy constitutes your acceptance of such changes.
6. Contact Us If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at info@straydogstraining.com.

Last updated: August 4, 2023

Privacy Policy

StrayDogs Training, LLC (“StrayDogs Training,” “we,” “us,” or “our”) is committed to protecting the privacy of its users. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information when you access or use the StrayDogs Training website (the “Website”) and any services or features provided through the Website (collectively, the “Services”). By accessing or using the Website or Services, you agree to comply with this Policy. If you do not agree with any part of this Policy, you should not access or use the Website or Services.

1. Information We Collect
   a. Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, phone number, and any other information you choose to provide.
   b. Usage Data: We may collect information about your usage of the Website and Services, including your IP address, browser type, operating system, referral source, pages visited, and the dates and times of your visits.
   c. Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your usage of the Website, remember your preferences, and enhance your user experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
   a. Provide and Improve the Services: We may use your information to provide and improve the Website and Services, including to personalize your experience, respond to your inquiries, and communicate with you about our Services.
   b. Marketing Communications: With your consent, we may send you promotional and marketing communications regarding our Services. You can opt out of receiving these communications at any time.
   c. Legal Obligations: We may use or disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.
3. Sharing of Your Information
   a. Third-Party Service Providers: We may engage third-party service providers to assist us in providing and improving the Website and Services. These service providers may have access to your personal information but are only authorized to use it as necessary to perform their services on our behalf.
   b. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities.
   c. Business Transfers: If StrayDogs Training is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
4. Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
5. Your Choices and Rights
   a. Updating and Accessing Your Information: You may update or correct your personal information by contacting us at info@straydogstraining.com. You may also request access to the personal information we hold about you.
   b. Opting-Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.
6. Children’s Privacy The Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at info@straydogstraining.com, and we will take appropriate steps to remove such information from our records.
7. Third-Party Links The Website or Services may contain links to third-party websites or services that are not owned or controlled by StrayDogs Training. We are not responsible for the privacy practices or content of such third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.
8. Changes to the Policy StrayDogs Training reserves the right to modify or update this Privacy Policy at any time without prior notice. Any changes to this Policy will be effective immediately upon posting. Your continued use of the Website or Services after the posting of any revised Policy constitutes your acceptance of such changes.
9. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@straydogstraining.com.

Last updated: August 4, 2023

Acceptable Use Policy

This Acceptable Use Policy (“Policy”) governs your use of the StrayDogs Training, LLC (“StrayDogs Training,” “we,” “us,” or “our”) website (the “Website”) and any services or features provided through the Website (collectively, the “Services”). By accessing or using the Website or Services, you agree to comply with this Policy. If you do not agree with any part of this Policy, you should not access or use the Website or Services.

1. Compliance with Applicable Laws You must comply with all applicable laws, regulations, and third-party rights while using the Website or Services. You may not engage in any illegal, unauthorized, or prohibited activities.
2. Prohibited Activities When using the Website or Services, you agree not to engage in any of the following activities:
   a. Violating Laws and Regulations: You may not use the Website or Services in any way that violates any applicable laws, regulations, or third-party rights.
   b. Unauthorized Access: You may not attempt to gain unauthorized access to the Website, Services, or other users’ accounts. This includes any attempt to bypass or circumvent security measures or authentication systems.
   c. Disruption: You may not interfere with the proper functioning of the Website or Services or disrupt the user experience. This includes any activity that may overload, damage, or impair the Website, Services, or associated servers or networks.
   d. Harmful Activities: You may not engage in any activity that could harm, deceive, or defraud StrayDogs Training or its users. This includes, but is not limited to, hacking, phishing, spreading malware or viruses, or engaging in any form of cyberattack.
   e. Offensive Content: You may not upload, post, or transmit any content that is offensive, abusive, harassing, defamatory, obscene, or otherwise objectionable. This includes any content that promotes violence, discrimination, or illegal activities.
   f. Unauthorized Use: You may not use the Website or Services for any unauthorized or deceptive purposes. This includes impersonating others, forging headers or manipulating identifiers, or engaging in any activity that may deceive or mislead others.
3. Content Restrictions When using the Website or Services, you agree not to:
   a. Infringe Intellectual Property: You may not upload, post, or transmit any content that infringes or violates the intellectual property rights of others. This includes copyright, trademark, or patent infringement.
   b. Unlawful Content: You may not upload, post, or transmit any content that is unlawful, including but not limited to content that promotes or facilitates illegal activities or provides instructions on illegal actions.
   c. Privacy Violation: You may not upload, post, or transmit any content that violates the privacy or personal rights of others. This includes sharing sensitive personal information without consent.
4. Consequences of Violation If you violate this Acceptable Use Policy, StrayDogs Training may take appropriate action, including but not limited to:
   a. Issuing a warning or notice requesting compliance with the Policy.
   b. Suspending or terminating your access to the Website or Services.
   c. Reporting the violation to relevant authorities, if necessary.
   d. Pursuing legal action to seek remedies and damages.
5. Reporting Violations If you become aware of any violations of this Policy or have any concerns, please report them to us at info@straydogstraining.com. We appreciate your assistance in maintaining a safe and positive environment for all users.
6. Changes to the Policy StrayDogs Training reserves the right to modify or update this Acceptable Use Policy at any time without prior notice. Any changes to this Policy will be effective immediately upon posting. Your continued use of the Website or Services after the posting of any revised Policy constitutes your acceptance of such changes.
7. Severability If any provision of this Policy is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
8. Entire Agreement This Policy constitutes the entire agreement between you and StrayDogs Training regarding your use of the Website and Services, superseding any prior agreements or understandings, whether written or oral.

If you have any questions or concerns about this Policy, please contact us at info@straydogstraining.com.

Last updated: August 4, 2023

Term of Use

Welcome to StrayDogs Training, LLC (“StrayDogs Training,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of the StrayDogs Training website (the “Website”) and any services or features provided through the Website (collectively, the “Services”). By accessing or using the Website or Services, you agree to comply with these Terms. If you do not agree with any part of these Terms, you should not access or use the Website or Services.

1. Use of the Website and Services
   a. Eligibility: By using the Website or Services, you represent and warrant that you are at least 18 years old or have obtained the consent of a parent or legal guardian. If you are accessing or using the Website or Services on behalf of a company or organization, you represent and warrant that you have the authority to bind such entity to these Terms.
   b. Account Registration: In order to access certain features of the Website or Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during the registration process and to promptly update any information that becomes outdated.
   c. Prohibited Activities: When using the Website or Services, you agree not to engage in any unlawful, unauthorized, or prohibited activities. This includes, but is not limited to, the following:
   • Violating any applicable laws, regulations, or third-party rights.
   • Attempting to gain unauthorized access to the Website, Services, or other users’ accounts.
   • Interfering with the proper functioning of the Website or Services or disrupting the user experience.
   • Engaging in any activity that could harm, deceive, or defraud StrayDogs Training or its users.
   • Uploading or transmitting any viruses, malware, or other harmful code.
2. Content Ownership and Use
   a. Intellectual Property: The Website and Services, including all content, features, and functionality, are owned by StrayDogs Training or its licensors and are protected by intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any part of the Website or Services without prior written permission from StrayDogs Training.
   b. User Content: You retain ownership of any content that you submit, upload, or display on the Website (“User Content”). By submitting User Content, you grant StrayDogs Training a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, distribute, and display the User Content in connection with providing the Services.
3. Limitation of Liability To the maximum extent permitted by law, StrayDogs Training and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or in connection with your use or inability to use the Website or Services, even if StrayDogs Training has been advised of the possibility of such damages.
4. Third-Party Websites and Services The Website or Services may contain links to third-party websites or services that are not owned or controlled by StrayDogs Training. StrayDogs Training has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that StrayDogs Training shall not be responsible or liable for any damages or loss caused by or in connection with the use of such third-party websites or services.
5. Indemnification You agree to indemnify and hold StrayDogs Training and its affiliates, officers, directors, employees, and agents harmless from any and all claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of the Website or Services, your violation of these Terms, or your violation of any rights of any other person or entity.
6. Modification and Termination StrayDogs Training reserves the right to modify or terminate the Website or Services, or to modify these Terms, at any time without prior notice. Any changes to these Terms will be effective immediately upon posting. Your continued use of the Website or Services after the posting of any revised Terms constitutes your acceptance of such changes.
7. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where StrayDogs Training is located, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms or the use of the Website or Services shall be brought exclusively in the competent courts of that jurisdiction.
8. Severability If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
9. Entire Agreement These Terms constitute the entire agreement between you and StrayDogs Training regarding the use of the Website and Services, superseding any prior agreements or understandings, whether written or oral.

If you have any questions or concerns about these Terms, please contact us at info@straydogstraining.com.

Last updated: August 4, 2023

Refund Policy

At StrayDogs Training, LLC, we value our customers’ satisfaction and want to ensure that you have a positive experience with our services. This Refund Policy outlines the terms and conditions for obtaining a refund for our private lessons and canine camp services.

Private Lessons Money-Back Guarantee:
We are confident in the quality of our private lessons and their ability to meet your needs. If you are not satisfied with your first private lesson, you can request a full refund within 24 hours after the first lesson.

Canine Camp Refunds:

1. Deposits for Canine Camps are 100% refundable within 14 days of the initial deposit date.
2. If you cancel your Canine Camp reservation after 14 days from the initial deposit date, but more than 7 days prior to the scheduled pick-up date, you are entitled to a 50% refund of the deposit amount.
3. Canine Camp deposits become non-refundable 7 days before the scheduled pick-up date.

Deposits Made Less Than 2 Weeks Prior to Start Date:

1. If you made the Canine Camp deposit less than 2 weeks (14 days) before the scheduled start date, you are eligible for a 100% refund within the first 48 hours after the deposit is made.
2. After the initial 48 hours, but before 48 hours prior to the scheduled pick-up date, you are entitled to a 50% refund of the deposit amount.
3. No refund will be issued for deposits made within 48 hours of the scheduled pick-up date for Canine Camp services.

How to Request a Refund:
To request a refund, please contact us at info@straydogstraining.com. Refunds will be processed within 48 hours after the request is approved, except during holidays or other times when we are closed. Refunds will be issued through either Venmo or PayPal. Please allow additional time for the refund to appear in your account, depending on your payment method.

Exceptions:

1. If you have already completed more than one private lesson or your Canine Camp program has started, no refund will be provided for services rendered.
2. Refunds will be issued via PayPal or Venmo, regardless of the original payment method used for the transaction.

Cancellation of Services: If you wish to cancel your private lessons or Canine Camp reservation, please notify us as soon as possible. Cancellation policies apply as stated above.

Cancellation Policy:
For private lessons, a 24-hour notice is required to avoid forfeiting the lesson. A maximum of 2 cancellations are allowed before automatic forfeiture of the lesson. Some exceptions apply and will be evaluated on a case-by-case basis. Cancellation policies for Canine Camps are subject to the same terms as refunds outlined above.

Rescheduling of Services:
In the event of a Canine Camp service being rescheduled, the original dates of the reservation will be used when calculating refunds according to the terms and conditions outlined in this Refund Policy. Rescheduling of Canine Camp services is subject to availability and must be arranged in advance with our customer support team.

Please note that rescheduling a Canine Camp service may impact the eligibility for a refund as per the initial booking dates. We encourage clients to communicate any rescheduling requests as soon as possible to allow for smoother adjustments to the reservation and to ensure compliance with the refund policy.

StrayDogs Training, LLC reserves the right to assess each rescheduling case individually and may apply exceptions or modifications to the refund policy in exceptional circumstances. Our team will work closely with clients to find the most suitable solution in such cases.

Updates to the Refund Policy:
StrayDogs Training, LLC reserves the right to modify or update this Refund Policy at any time. Any changes made will be effective immediately upon posting the updated policy on our website.

By using StrayDogs Training, LLC services, you agree to the terms outlined in this Refund Policy.

Last updated: August 30, 2024